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REFUND POLICY

Refund Policy

Learn how subscription refunds, billing disputes, cancellations, and refund requests are handled on ViralMint AI.

1. Refund Eligibility

ViralMint AI offers a 7-day refund period for first-time subscription purchases.

If you are not satisfied with the platform, you may request a refund within 7 calendar days of your initial purchase.

2. Non-Refundable Situations

Refund requests may not be approved under the following circumstances:

  • Refund requests submitted more than 7 days after purchase.
  • Multiple refund requests from the same account.
  • Abuse of platform features or subscriptions.
  • Violations of the Terms of Service.
  • Fraudulent or suspicious activity.

3. Subscription Cancellations

Users may cancel their subscription at any time.

Cancellation prevents future subscription charges but does not automatically create a refund for previous payments.

4. Refund Processing

Approved refunds are processed through the original payment provider used during checkout.

Processing times vary depending on banks, payment providers, and card issuers.

5. Billing Disputes

Before opening a chargeback or payment dispute, users are encouraged to contact ViralMint AI directly so we can attempt to resolve the issue.

6. Abuse Prevention

ViralMint AI reserves the right to deny refund requests where abuse, excessive usage, fraud, or misuse of platform services is detected.

7. Future Policy Changes

This Refund Policy may be updated periodically as ViralMint AI introduces new products, subscription plans, payment methods, and platform features.

8. Contact Information

Questions regarding refunds, billing, subscriptions, or payments may be submitted through the official ViralMint AI contact channels available on the website.